Vivo D'Arte School of Theatre Arts

Privacy Policy

This policy refers to Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts. This privacy policy will explain how we use the personal data we collect from you when you use our website, contact us by email or through our social media accounts. 

What data do we collect? 

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts collects the following data: 

  • Personal identification information (Name, email address, phone number, etc.) 
  • Any relevant medical information related to students at the school 
  • Head shot images and general images associated with shows, classes and other Vivo D’Arte productions. 

How do we collect your data? 

You directly provide Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts with most of the data we collect. We collect data and process data when you: 

  • Register online for the school or any classes, productions and newsletter. 
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies. 
  • Complete any forms associated with the school or productions. 
  • Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts may also receive your data indirectly from the following sources: 
    • MailChimp – Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts newsletters 
    • Google forms – when you register for classes, schools, shows productions and other projects
    • JotForms – when you register for classes, schools, shows productions and other projects
    • Ticketsource – online ticket ordering service for certain productions and projects. 

How will we use your data? 

Vivo D’Arte School of Theatre Arts collects your data so that we can: 

  • Process your application 
  • Email you with information about classes, shows and services we think you might like.
  • Ensure students’ wellbeing and safety and parental and next of kin contact details are up to date. If you agree, Vivo D’Arte Ltd will share your data with our partner companies (Vivo D’Arte School of Theatre Arts) so that they may offer you their shows and projects. 

How do we store your data? 

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts securely stores your data at their dedicated Google Workspace account.

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts will keep your registration data for 3 months following leaving the school. Once this time period has expired, we will delete your data by removing your registration details from the Google Drive, MailChimp and JotForms databases. 

Marketing 

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts would like to send you information about products and services of ours that we think you might like. 

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts from contacting you for marketing purposes. 

If you no longer wish to be contacted for marketing purposes, please email: info@vivosota.co.uk or home@vivodarte.co.uk

What are your data protection rights? 

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts for copies of your personal data. 

The right to rectification – You have the right to request that Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts correct any information you believe is inaccurate. You also have the right to request Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts to complete information you believe is incomplete. 

The right to erasure – You have the right to request that Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts processing of your personal data, under certain conditions. 

The right to data portability – You have the right to request that Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us here or via email: theatreschool@vivodarte.co.uk or home@vivodarte.co.uk 

Privacy policies of other websites 

The Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th May 2020

How to contact us 

If you have any questions about Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Vivo D’Arte Ltd and Vivo D’Arte School of Theatre Arts has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office

ICO: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
T. 0303 123 1113 F. 01625 524510 www.ico.org.uk 

Vivo D’Arte Ltd is registered with the Information Commissioner’s Office (ICO)
Reference number: ZA343527
Tier:  Tier 1
Start date: 18 April 2018
End date: 17 April 2022